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Replacement Versa 2 only tracks steps and heart rate

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‎12-31-2022 05:57 - last edited on ‎12-31-2022 08:53 by Fitbit Moderator

‎12-31-2022 05:57 - last edited on ‎12-31-2022 08:53 by Fitbit Moderator

I have just received a replacement Versa 2 after my previous one stopped charging and had a blank screen.  On the previous one, I could track and react with up to 7 stats, on the replacement, I can only track steps, hourly steps and heart rate.  Have I been sent a lower model to the one that died?

 

 

Moderator edit: updted subejct for clarity. 

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‎12-31-2022 06:33

‎12-31-2022 06:33

Hi @Cheryl1957cay - probably not, it may not have setup right - see Incorrect Set up of a new device 

Author | ch, passion for improvement.

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