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Replacement of Versa case inquiry

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‎11-18-2019 18:53 - last edited on ‎12-02-2019 07:27 by Fitbit Moderator

‎11-18-2019 18:53 - last edited on ‎12-02-2019 07:27 by Fitbit Moderator

I talked to support about my 2nd Versa not turning on and the tech worked with me and said he would send an email for information of delivery address. Have not received any communication since this morning. I am getting frustrated by this is my 2nd Versa to quit working. My first two Fitbit’s never gave me any problems but Wanted to upgrade to one that would count my swim time. 

Mobile#210-912-6656

 

 

Moderator edit: format

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‎11-18-2019 20:12

‎11-18-2019 20:12

Hi @Dachshund   your post was moved to the Versa area of the forum. Did you check your spam folder for that email? You'd want to get with customer support to let them know. You should edit your post to remove your phone number since these forums are public and you want to stay safe.

Stepping in the U.S.A. since September 2013. Android 14

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