07-27-2018 11:39
07-27-2018 11:39
1. How do I replace my CHR2 with my new Versa without losing my current 2 years of history?
2. How to keep using CHR2 until I confirm Versa is functioning correctly.
Thanks for your help.
TT-VA
Answered! Go to the Best Answer.
07-27-2018 12:46
07-27-2018 12:46
@TT-VA Fitbit will store any information that has previously been synced, regardless of whether you change devices. Just sync before you set up the Versa and you won't lose any information. I know you can't have two "smartwatches" on your account at the same time, but you may be able to have a Charge 2 and a Versa at the same time. If you need to remove the Charge 2, though, you can always go back to it by setting it up on your account to replace the Versa, using the add device process each time.
07-27-2018 12:46
07-27-2018 12:46
@TT-VA Fitbit will store any information that has previously been synced, regardless of whether you change devices. Just sync before you set up the Versa and you won't lose any information. I know you can't have two "smartwatches" on your account at the same time, but you may be able to have a Charge 2 and a Versa at the same time. If you need to remove the Charge 2, though, you can always go back to it by setting it up on your account to replace the Versa, using the add device process each time.
07-27-2018 13:00
07-27-2018 13:00