I have received the replacement offer email. I did want to clarify a question or two before I submit my request.
*They give you the option to replace your current Fitbit with (what I'm assuming is an identical watch) or upgrade to a new Fitbit of any style for 50% off)
My original fit bit was the Rose Gold Versa SE with the purple band included. Currently there is not an option to purchase the original Versa from the Fitbit store.
If I choose to replace my Fitbit Versa since that is not available in the store anymore, would I get a refurbished Versa in a possibility different color? Or would I get a Rose Gold Versa 2 since that is the closest version available to what I have now?
On the Fitbit site I can't even compare the price differences of the Versa to the Versa 2 or use the comparison chart on the site to determine the major application/spec differences. Google is saying that the Versa 2 has a microphone for Alexa and the option to have the screen always on, of which either are not really a major selling point for me. If I would get the Versa 2 as a replacement, then there is no point in me paying $100+ for a new/different watch, but I definitely don't want a refurbished watch either!
Since Fitbit will no longer be communicating via email for customer support, I just wanted to know if anyone has replaced their Rose Gold Fitbit Versa in the past month, and what they were sent by the company....
Thank you for your time and help,
Kristen
