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Restarted my Versa and now won't turn on

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‎03-10-2020 10:07 - last edited on ‎03-11-2020 04:54 by Fitbit Moderator

‎03-10-2020 10:07 - last edited on ‎03-11-2020 04:54 by Fitbit Moderator

My fit bit was not syncing so I re started it. But now it won't turn on.

 

 

Moderator edit: updated subject for clarity

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‎03-11-2020 04:54

‎03-11-2020 04:54

@Ymarcinik, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it didn't turn on after you restarted it.

 

I would like to know if your Fitbit Versa vibrates when you put it on the charger.

 

In the meantime, try the troubleshooting steps that are listed in this help article. This article contains the restart process but you can skip them and proceed with the rest. Finally, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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