help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return policy and customer service

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2022 08:10 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-14-2022 08:10 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

I’ve been trying to get a hold a manager in reference to my return item verse 3. Since I had the product there’s been four different issues with it until finally it will not sync up with my phone. I was on the phone with a tech for different times before he told me I had to turn it back to the company for repairs

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-14-2022 09:21

‎07-14-2022 09:21

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-14-2022 09:21

‎07-14-2022 09:21

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes