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Returning Versa

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‎04-24-2018 06:00 - last edited on ‎04-24-2018 14:26 by Moderator Alum

‎04-24-2018 06:00 - last edited on ‎04-24-2018 14:26 by Moderator Alum

Not only will the app and the unit not work, Fitbit did not include a packing slip so I have the order number to return it!  This has truly been a fail from start to "finish..."

 

Moderator edit: subject for clarity and format

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‎04-24-2018 06:16 - last edited on ‎04-24-2018 14:32 by Moderator Alum

‎04-24-2018 06:16 - last edited on ‎04-24-2018 14:32 by Moderator Alum

your order number is in your email that you received when you ordered

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‎04-24-2018 15:46

In response to Bunnybear_05

‎04-24-2018 15:46

Awesome help @Bunnybear_05! Welcome to the Forums @xtinah! Thanks for sharing your experience with your Fitbit Versa. To further assist you, I've created a Support case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums.

 

Keep me posted if you have any other question.

Lucy | Community Moderator, Fitbit

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