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Rose Gold Versa 2 - Black Screen - Bricked?

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‎05-27-2020 09:44

‎05-27-2020 09:44

Hi!  So  I am a habitual FitBit wearer and yesterday my Versa 2 started to act up.  The screen would flash back and forth from the notifications screen and Workout screen without me pushing a button or touching the screen.  I charged it fully overnight, but this morning after wearing it for about an hour, the screen has gone completely black and is unresponsive.  HELP!  

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‎05-27-2020 10:03

‎05-27-2020 10:03

My versa was acting up with the heat rate monitor after only having as a replacement for 3 months. I got the whole "we can't help you sorry here's 25% off". Really? Ok I'll just use it without the heat rate monitor, then the screen started freaking out and jumping back and forth from screens and replying to any  message that displayed. I then saw that there was an update and was excited thinking that my versa would get fixed with the update but no it completely just went black. I got a hold of customer support and did exactly what they said and now I can't get anything from it. 

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