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So, I'm really bummed out. Got my Versa a couple weeks ago and has been working fine until a couple days ago when it just would NOT sync. I followed all the steps Fitbit recommends and only got it to sync again once. Now when I try the steps again, it won't sync AT ALL. When (PLEASE LORD) will Fitbit troubleshoot the S9+ with their products and fix this? The Samsung is in the top 5 most highly rated (and used) watches right now in the WORLD. Why hasn't it had the kinks worked out with Fitbit? HELP!!!!!!!
My S9+ has been working wonderfully with no issues. Try to restart your Versa several times. You should also delete and re-add the app. I hope this works for you.
I have uninstalled, reinstalled and readded the app many times. Not sure how to re-start my Versa though. Can you advise? And thanks for your response!
