SP02 Clockface won't download to Versa2

[ACB3344]

I have a versa2 that is updated to Firmware version35.71.6.19. The clockface shows up in the gallery. I open the App. Select and agree to all the check boxes. Then it just sways back and forth. Never completes the install.

I've tried multiple times. Once I walked out of range and it reported that. So something is going on that is not ideal.

Really want to install this. Any help?

[SunsetRunner]

I'm having the same problem and one of my co workers also. so your not alone

[5Angoli]

I have the same problem. On the installed clockfsces page this one is also present, but grayed and with the arrow down sign.

[SunsetRunner]

This is irritating I hope they fix it soon

[Malarchy1]

I've been having the same problem for 3 days. Hope it gets fixed soon. I like the concept.

[Markjovi]

Hi all

Once approved in your region it will become available for download and install. 

Regards 

[Malarchy1]

We have the UK mentioned. I think somewhere Someone mentioned Australia. I'm in the US. What regions are left?🤣 Who got approved for it?

[Siren_Mae]

Mine is doing the exact same thing. I am super bummed because the new clickface seems so helpful!

[Siren_Mae]

Clockface**

[OhioDon]

Jus received new Versa2 on 7/8/21 and cloc face says to ensure both phone an app are updated. Did both! STILL clock face is not available to load. 

[OhioDon]

Had it in my original Versa, but how long does the approval process take?