11-23-2018 01:53
11-23-2018 01:53
Good day all.. I need clarity please, I'm about to purchase Samsung A6+.. Is it compatible? I only see Samsung A6.. Is there anyone using it and having no set up issues?
Answered! Go to the Best Answer.
11-24-2018 12:21
11-24-2018 12:21
Hey @lucrecious, let me give you a warm welcome to the Community! As you mentioned, the Samsung Galaxy A6+ isn't on the list of compatible devices, however, that doesn't mean that it won't work with Fitbit devices. This is just not guaranteed. As @Marrrmaduke, we have experienced some inconveniences after the Android Pie, but our team has been working on it.
If you have further questions or comments, let me know!
11-23-2018 21:49
11-23-2018 21:49
@lucrecious I do not have Samsung A6+, but hardware wise I see no reason why it shouldn't. OS wise though... If it comes with Android Pie, some things may not work as expected, especially notifications. I believe those are being ironed out as we speak, though.
11-24-2018 12:21
11-24-2018 12:21
Hey @lucrecious, let me give you a warm welcome to the Community! As you mentioned, the Samsung Galaxy A6+ isn't on the list of compatible devices, however, that doesn't mean that it won't work with Fitbit devices. This is just not guaranteed. As @Marrrmaduke, we have experienced some inconveniences after the Android Pie, but our team has been working on it.
If you have further questions or comments, let me know!
11-24-2018 21:36
11-24-2018 21:36
@Marrrmaduke and @HeydyF..i managed to update it and didnt experience any issues. Notifications are coming well and everything is perfect..im enjoying my versa..thank you:)
11-24-2018 21:38
11-24-2018 21:38
@lucrecious I'm glad! Thank you for posting your feedback here. This will definitely help other Samsung users! 😊
11-26-2018 04:47
11-26-2018 04:47
Thanks for the update @lucrecious! Sounds great that your Versa is working fine with your Samsung Galaxy A6+. If you have further questions or comments, let us know, @Marrrmaduke and myself will be very glad to assist you. 😉
Have a nice day!
12-06-2019 23:38
12-06-2019 23:38
@lucrecious can you please tell me how you were able to receive notifications using your galaxy A6+? Just got a new versa 2 & everything seems to be working fine except that I'm unable to sync notifications. Please help!