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Samsung Galaxy J7 Phone - Just Purchased Fitbit Versa- Will it work or wont it????

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‎10-15-2019 10:38

‎10-15-2019 10:38

Is this or is this not going to be able to sync with my phone?  Will I be able to use all the functions that are on this Smartwatch???  Also, I use Pandora on my phone but it is the free version with ads and from what I am reading from a lot of others is I cannot listen to Pandora on my Smartwatch unless I PAY for it now??  Why? What difference would paying for it make to the Smartwatch?  It is a FREE APP with ads unless I CHOOSE to pay for it.  It is MY CHOICE if I want to pay for it.  So your telling me that if I want to listen to Pandora on your Smartwatch I have to pay for it?  Even though its free to use on my phone?   I am really looking forward to hearing from you.

 

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‎10-15-2019 12:23

‎10-15-2019 12:23

Hi @hsdeihl welcome and I'll see what I can do to help.  Although the J7 is not on the list of compatible devices there is no reason why it should not work.  In fact many users have incompatible phones (myself included) and have no issues.

 

What version of Android do you have? 7.0 should be the earliest as the Fitbit app above version 3.5 requires that Android version.

 

As for Pandora, it is not available in the UK but from what I can find online it appears that Pandora want you to have a paid service in order to stream and sync your stations.  This does not appear to be a Fitbit decision but a Pandora one.

 

Any more questions let me know and I'll do my best to help.

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