1 BEST ANSWER
Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to see you here @lizzie72 and @SunsetRunner thanks for stopping by.
Keep in mind that in order to have a successful connection between your watch and phone, it needs to be as mentioned a compatible mobile device.
When a phone isn't compatible, it doesn't mean that it won't work with your watch but you might experience some connectivity issues. You can always try the instructions provide in the following help article but I don't guarantee those steps will work 100%.
- My Fitbit device isn't receiving notifications from my phone
- Why isn't GPS working on my Fitbit device?
Catch you later. 
Best Answer