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Screen Wake isn't working on my Versa 3

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‎01-31-2022 15:33 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

‎01-31-2022 15:33 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

This watch is not even a month old.  Why is that when I turn my wrist the screen does not turn on?  I should not have to push the button.

 

 

Moderator Edit: Clarified subject

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‎02-01-2022 04:56 - edited ‎08-24-2023 04:18

In response to Guy_

‎02-01-2022 04:56 - edited ‎08-24-2023 04:18

Hi there, @JeanYvon. Welcome to the Community Forums. Thanks for the details provided in your post, I understand where your concern is coming from. 

As @Guy_ mentioned, please go to your quick settings and check that screen wake hasn't accidentally been turned off. Swipe right from the clock face on your watch to access the quick settings. Change whether the screen turns on when you turn your wrist.

If this settings is set correctly, please try restarting your Versa 3 by following these steps: How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-31-2022 21:01 - last edited on ‎07-20-2024 06:49 by Fitbit Moderator

‎01-31-2022 21:01 - last edited on ‎07-20-2024 06:49 by Fitbit Moderator

Hi @JeanYvon  - it's an adjustable feature.

When the watch face is on swipe the face to the right to get to Quick Settings and there enable wrist wake (watch icon), disable the others if accidentally enabled.

Author | ch, passion for improvement.

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‎02-01-2022 04:56 - edited ‎08-24-2023 04:18

In response to Guy_

‎02-01-2022 04:56 - edited ‎08-24-2023 04:18

Hi there, @JeanYvon. Welcome to the Community Forums. Thanks for the details provided in your post, I understand where your concern is coming from. 

As @Guy_ mentioned, please go to your quick settings and check that screen wake hasn't accidentally been turned off. Swipe right from the clock face on your watch to access the quick settings. Change whether the screen turns on when you turn your wrist.

If this settings is set correctly, please try restarting your Versa 3 by following these steps: How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer