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Screen Wake isn't working on my Versa 3

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‎04-06-2022 15:33 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎04-06-2022 15:33 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

Why does my screen shrink on wake up?

 

Moderator Edit: Clarified subject

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‎04-08-2022 06:07 - edited ‎07-17-2023 04:11

In response to Guy_

‎04-08-2022 06:07 - edited ‎07-17-2023 04:11

Hi there, @JoeP257. Welcome to the Community Forums. Thanks for the details provided in your post about the issue wiht your Versa 3.

As @Guy_ mentioned, please go to your quick settings and check that screen wake hasn't accidentally been turned off. Swipe right from the clock face on your watch to access the quick settings. Change whether the screen turns on when you turn your wrist.

If this settings is set correctly, please try restarting your Versa 3 by following these steps: How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-06-2022 20:31 - last edited on ‎07-02-2024 13:16 by Fitbit Moderator

‎04-06-2022 20:31 - last edited on ‎07-02-2024 13:16 by Fitbit Moderator

Hi @JoeP257  - firstly swipe watch face to the right to get to Quick Settings and turn off any icons except brightness and wrist wake action.

It may have been  the always on clock showing.

Then long press the screen which should bring up the clocks app, if not, swipe the face to the left and tap Clocks, and change clock face.

See if that helps.

Author | ch, passion for improvement.

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‎04-08-2022 06:07 - edited ‎07-17-2023 04:11

In response to Guy_

‎04-08-2022 06:07 - edited ‎07-17-2023 04:11

Hi there, @JoeP257. Welcome to the Community Forums. Thanks for the details provided in your post about the issue wiht your Versa 3.

As @Guy_ mentioned, please go to your quick settings and check that screen wake hasn't accidentally been turned off. Swipe right from the clock face on your watch to access the quick settings. Change whether the screen turns on when you turn your wrist.

If this settings is set correctly, please try restarting your Versa 3 by following these steps: How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer