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Screen Wake isn't working on my Versa

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‎06-23-2022 04:28 - last edited on ‎06-23-2022 05:20 by Fitbit Moderator

‎06-23-2022 04:28 - last edited on ‎06-23-2022 05:20 by Fitbit Moderator

When I turn my wrist, the time does not come up, I have to push the button.  I have a versa.

 

Moderator Edit: Clarified subject

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‎06-23-2022 05:21 - edited ‎12-19-2023 08:57

‎06-23-2022 05:21 - edited ‎12-19-2023 08:57

Hi there, @Annjanet29. Thanks for stopping by in the Community Forums. 

Please go to your quick settings and verify if the screen wake hasn't been turned off. Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon. For more information, see How do I navigate my Fitbit device? 

If this setting is set correctly, please try restarting your Versa by following these steps How do I restart my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎06-23-2022 17:47

In response to MarreFitbit

‎06-23-2022 17:47

Thanks. Worked for me. 

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‎06-24-2022 04:58 - edited ‎11-16-2023 03:21

In response to EGWMeijer

‎06-24-2022 04:58 - edited ‎11-16-2023 03:21

@EGWMeijer Thanks for stopping by in the Community Forums. I'm glad to hear that the steps recommended did the trick for you! 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!  

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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