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Screen Wake setting on my Versa Lite turns off after syncing

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‎10-11-2021 09:17 - last edited on ‎10-12-2021 03:58 by Fitbit Moderator

‎10-11-2021 09:17 - last edited on ‎10-12-2021 03:58 by Fitbit Moderator

Versa Lite Quick View option toggles Off after Syncing Now when I turn my wrist the screen doesn’t automatically turn on I have to tap the screen to turn it on 

Why is this happening & please fix it

 

Update: Chat with support 

Fixed the settings on the device 

 

Moderator Edit: Clarified subject

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‎10-12-2021 04:00 - edited ‎08-19-2023 06:30

‎10-12-2021 04:00 - edited ‎08-19-2023 06:30

Hi there, @Micha510. Thanks for stopping by in the Community Forums. I'm glad to hear that our Support Team was able to help. 🙂 Thanks for sharing the outcome about this issue.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


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