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Screen covered in green lines

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‎09-06-2022 11:09 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎09-06-2022 11:09 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

Worked fine on Saturday, woke on Sunday to a screen covered in flickering green lines, and also won't charge.

Tried rebooting, tried changing the clock face. Still the same. 

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‎09-06-2022 11:57

‎09-06-2022 11:57

Hello @R__CK. This sounds like a hardware failure.  You should reach out to Customer Support for further assistance. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-06-2022 11:57

‎09-06-2022 11:57

Hello @R__CK. This sounds like a hardware failure.  You should reach out to Customer Support for further assistance. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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