07-18-2018 10:44
07-18-2018 10:44
Hi, I've had my versa since Mothers day and have had no issues with it until today. This morning my watch was working just fine and before I got to work I had gotten a notification my battery was low. But by the time I had gotten to work the screen wouldn't light up, but the heart rate light on the back is still lit up. I know my battery is not dead cause I should of had at least 20%. Any information on how to resolve this issue is greatly appreciated!!
07-18-2018 11:02
07-18-2018 11:02
I solved my problem! I had to hold the left side button and the right bottom down until it lit up.
12-20-2018 09:06
12-20-2018 09:06
My Fitbit iconic blank screen back green light on
05-16-2020 04:38
05-16-2020 04:38
Mine won't reset, but the light on the back is lit
05-16-2020 04:52
05-16-2020 04:52
Same problem for me. I updated the app and still not working.
05-16-2020 09:00
05-16-2020 09:00
I've had my Versa since March of 2019. In all that time, I didn't have much trouble with it. In the last few months, however, I'vehad many issues. I'll flick my wrist to check the time and it stays black. Won't respond to touch or swiping. It turns itself off randomly while I'm wearing it, but the sensor lights on the back still light up. I try to turn it on and nothing, then it will come back on all of a sudden. I have done all the updates and just did a factory reset and it seems like the problem is worse. I think I'm just stuck with a piece of junk now.