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Screen on versa is black with light lines

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‎10-27-2020 18:00 - last edited on ‎10-28-2020 11:41 by Moderator Alum

‎10-27-2020 18:00 - last edited on ‎10-28-2020 11:41 by Moderator Alum

Out of nowhere today my Versa screen went black with light lines nothing will show on it at all. Help please. Its less than a year old. 

 

 


Moderator edit: subject updated for clarity

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‎10-28-2020 11:40

‎10-28-2020 11:40

Hello @Rkmoses, welcome to the Fitbit Community forums, I'll be glad to help you with this. 

 

Thank you for sharing that you've been having trouble with the screen of your Versa that is not responding or showing a few white lines. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance with this, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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