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Screen only visible on charger

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‎06-03-2019 08:53

‎06-03-2019 08:53

My Fitbit, while says fully charged, per app and while on charger, when I place it in my wrist, the green light on reverse side goes off and I am not able to touch screen no activity, it's just black. I have turned Bluetooth on and off to try and re-pair dev. I have tried to reset and nothing. This is my second watch in 2 years, what can I do?

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‎06-03-2019 10:24 - edited ‎06-03-2019 10:25

‎06-03-2019 10:24 - edited ‎06-03-2019 10:25

This seems like an issue many others including myself are having. Here is an earlier thread.

Mine just started doing it this morning also

 

https://community.fitbit.com/t5/Versa-Versa-Lite/My-Versa-only-works-when-it-is-plugged-into-the-cha...

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‎06-03-2019 17:34

In response to Spoony81

‎06-03-2019 17:34

Thank you for the feedback, appreciate it!

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