06-24-2018 12:08
06-24-2018 12:08
Hi everyone, what is the maximum of temperature does versa handle? I got screen protector from Ghost Armor and they use high temperature to dry off the product. this that safe for the watch?
Best Answer06-24-2018 17:54
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06-24-2018 17:54
Hi @Jeffadam81
See Page 74 of the user manual - click to see
Non operating temperature is 140f and operating temperature is 113f.
How hot is the hair dryer or whatever you need to use? You don't want to invalidate the warranty.
06-25-2018 05:25
06-25-2018 05:25
sounds like a bad idea
Best Answer06-25-2018 06:25
06-25-2018 06:25
Thank you so much for your reply, please could you explain the difference between the Operating Temperature and non operating? Thanks.
Best Answer06-25-2018 07:13
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06-25-2018 07:13
@Jeffadam81 it seems that operating would be actively tracking an activity and non-operating would be not using it.
Maybe a moderator will be by to let us know a more precise definition.
06-26-2018 09:48
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-26-2018 09:48
Awesome help @SunsetRunner and @Odyssey13!
Welcome to the Forums @Jeffadam81! Before making any alteration to your Versa, please take a look to our Warranty Policies.
Keep in mind that our warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit.
Regarding your question about the operating and non-operating temperature, the "operating temperature" is the temperature range in which the device should function as expected. The "non-operating temperature" range would be where we might expect the device to fail because it's too cold or too hot. I hope this helps to clarify a little further.
Catch you later! 🙂
06-26-2018 12:19
06-26-2018 12:19
Thank you all for responding to my request. I contacted the customer support and they cleared that the Fitbit versa can still function normally with temperature up to 120 F.
Best Answer06-28-2018 11:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-28-2018 11:10
Hey there @Jeffadam81! Thanks for the reply. Good to hear that Support was able to help. Please don't hesitate to post back if you need more help or if you have more questions.
I hope to see you around more often! 😉