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Screen says unlock with phone but not paired??

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‎07-25-2019 11:48

‎07-25-2019 11:48

My screen says unlock with phone but I had removed device from my phone.  Now when I try to connect it I can’t see the passcode to connect it?

 

Can anyone please help. I have had enough now. I got my versa on April 25th and it’s been out of action the majority of the time. I’m already on my second replacement 😩

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‎07-26-2019 16:18 - edited ‎07-26-2019 16:18

‎07-26-2019 16:18 - edited ‎07-26-2019 16:18

It's nice to see you here @LucyLu86. I'll be happy to assist you with your unlock with phone message inquiry. I understand how you feel and will be happy to assist.

 

I got in touch with our support team and they informed me that they are already assisting you. Follow their instructions and let me know how it goes.

 

Keep on visiting the community. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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