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Screen wake is no longer working on my Versa 3

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‎08-04-2023 04:44 - last edited on ‎08-05-2023 06:40 by Fitbit Moderator

‎08-04-2023 04:44 - last edited on ‎08-05-2023 06:40 by Fitbit Moderator

When I rotate my hand to look at my watch face it does not come on

Moderator Edit: Clarified subject

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‎08-05-2023 06:49

In response to NellyG

‎08-05-2023 06:49

Hi there, @6123. Welcome to the Fitbit Community Forums. 

I agree with @NellyG. Nevertheless, it could also be possible that your Versa 3 is in sleep mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎08-04-2023 05:46

‎08-04-2023 05:46

Hi @6123  Has your automatic watchface on wrist turn been accidently switched off? Go to quick settings by swiping to the right on the clockface and check it hasn't accidently got itself switched off

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-05-2023 06:49

In response to NellyG

‎08-05-2023 06:49

Hi there, @6123. Welcome to the Fitbit Community Forums. 

I agree with @NellyG. Nevertheless, it could also be possible that your Versa 3 is in sleep mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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