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Second Fitbit Versa has broken! Screen has just gone blank without any damage

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‎12-02-2019 10:40

‎12-02-2019 10:40

This happened my last Fitbit and it has happened the replacement which you have sent (September 19) 

 

This is extremely disappointing and quite a nuisance my watch breaking frequently without any damage. 

 

The screen has just gone blank (black) and it is unuseable!

 

As this is happened a second time, I would expect more than what you provided with as a replacement before as this is extremely annoying. 

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‎12-03-2019 01:11

‎12-03-2019 01:11

I have tried to restart my Versa as described in help article. I have also changed the clock face to one developed by Fitbit but it still does not turn on.

 

Can somebody help me with this please? Thanks

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