Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sent a defective replacement. Now I'm *FLAGGED IN THE SYSTEM*

Replies are disabled for this topic. Start a new one or visit our Help Center.

After a 40+ minute chat and 30 minutes on the phone, I still won't be told why I have to send my defective replacement (less than 3 weeks old) back BEFORE they will send me a working one. I might get a refurbished one. THIS IS UNDER WARRANTY. TERRIBLE CUSTOMER SERVICE.

Best Answer
0 Votes
1 REPLY 1

Honestly speaking I don't see anything wrong in such request by Fitbit support.

Best Answer