12-17-2019 16:44
12-17-2019 16:44
After a 40+ minute chat and 30 minutes on the phone, I still won't be told why I have to send my defective replacement (less than 3 weeks old) back BEFORE they will send me a working one. I might get a refurbished one. THIS IS UNDER WARRANTY. TERRIBLE CUSTOMER SERVICE.
12-17-2019 18:54
12-17-2019 18:54
Honestly speaking I don't see anything wrong in such request by Fitbit support.