01-03-2020
13:44
- last edited on
01-15-2020
07:07
by
SilviaFitbit
01-03-2020
13:44
- last edited on
01-15-2020
07:07
by
SilviaFitbit
So - I recently upgraded from the Alta HR to the Versa Lite. And when I finished setting up it sad I had an hour and a half of active minutes before had even walked in it? Why is this? Afraid this will mess up stats! Anyone else experiencing this?
Moderator edit: Updated subject for clarity
01-15-2020 07:06
01-15-2020 07:06
@Olivia55 Welcome to the Community. Sorry for the delayed reply.
Thanks for the details mentioned. Sorry to hear that you're experiencing this with your Versa lite.
When your watch is showing some steps, it might be because it turned on while it was on its way to you. In this case, you may want to log driving in order to delete the hour and a half of active minutes that was logged.
As a side note, you may want to check this article: How accurate are Fitbit devices?
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.