help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Set up account, but not receiving verification email

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2018 12:39

‎04-25-2018 12:39

Hi. I just got my Versa and it's set up and ready to go. I've done everything I'm supposed to do but I did not get the verification email. I went into settings and changed emails in case there was an issue, and requested a resend. I didn't get anything at that address either. I can't find any info on the site about this. Should I be concerned? Will this affect my account?

Thank you.

Best Answer
0 Votes
3 REPLIES 3

‎04-26-2018 05:12

‎04-26-2018 05:12

Do people from the company read these messages? I'm frustrated. I can't get the verification email and yes, I have checked my junk mail and yes, the address is correct.

Best Answer
0 Votes

‎06-27-2018 18:49

In response to Mareyeka

‎06-27-2018 18:49

I'm also having this problem - did you ever get it sorted?

Best Answer
0 Votes

‎01-16-2019 14:03

In response to lizroser

‎01-16-2019 14:03

I have the same problem, who can help out?

Best Answer
0 Votes