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Setup wont work!

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‎02-09-2019 09:09

‎02-09-2019 09:09

My first time fitbit user have always been samsung very very frustrated with my new versa it will not update firmware and will not set up. Have deleted and restarted the set up process many times about to take back.

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3 REPLIES 3

‎02-09-2019 15:58

‎02-09-2019 15:58

Hi, if you are referring to update your Versa to the newest firmware version, have a look at this little guide how to do that: https://community.fitbit.com/t5/Versa/Hassle-free-guide-to-update-your-Versa-s-firmware/td-p/3134054. Replace in this guide "my Versa" to your Versa. Hope this helps.

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‎02-09-2019 16:06

In response to SunsetRunner

‎02-09-2019 16:06

Thanks was on with customer service and it has to go back defective 🙁
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‎02-09-2019 16:08

In response to Trinity8

‎02-09-2019 16:08

Great to read that you get a preplacement. Hope you will have more luck with that!!

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