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Short battery life.

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‎09-06-2019 20:30 - last edited on ‎09-09-2019 17:53 by

‎09-06-2019 20:30 - last edited on ‎09-09-2019 17:53 by

Anyone experiencing sudden loss of battery life on their versus? My Versa will not last a full day sitting on the counter before the battery dies. Have this Versa since Christmas and have made no changes at all.. this started happening out of the blue 

 

 

Moderator edit: subject for clarity

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‎09-09-2019 17:52

‎09-09-2019 17:52

Welcome to the Fitbit Community, @Msilva1098. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa's battery draining faster than expected. I understand that you've had your watch since Christmas and haven't made any changes. I recommend doing the following:

 

  1. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?
  2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  3. Charge the watch to 100% and use it like normal.

For additional tips to prevent the battery drain, please see this help article: Can I extend my Fitbit device's battery life?

 

Let me know how it goes. 

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