Should I do the firmware update?

[CindiLi]

I have a new Versa 2 as my first one kept dropping my heart rate way down while I was exercising.  I am running an earlier version 70.7.14.  The update is there to do but am wondering with all of these issues going on if it is worth doing.  I know it will give me SP02 but am wondering if I should wait.  

Thoughts?  Did your issues start after the recent update? Or were they unrelated?

[MarkMM]

@CindiLi Why would you wait? Fitbit hasn't acknowledged there's an issue. I suspect the number of complainers vs the number of owners is relatively small and they don't consider the firmware a fail. Most happy users aren't posting on a support forum, so we have no idea what percentage of owners have had issues.

And, you're under warranty. Another reason not to wait. I didn't have any issues with the update on my Versa 1. 

[CindiLi]

True enough, but thats why I’m asking as it seems the majority of people on here with issues are saying it happened right after the update.  Just looking for opinions.  I will do the update but I will probably wait a week to establish all is working well on my Versa 2 first.  

[MarkMM]

Great! Good luck!

[hk95]

I was really worried too reading all the posts from people having problems. I get nervous about updates in general since my iPhone 5c worked perfectly until I updated it (4 years ago?). I finally figured I’m still under warranty so held my breath and did it. Mine is working fine with no issues thankfully. Ymmv. I think the warranty would cover it if you’re still under it but not positive on that. Just thought I’d add a positive outcome since there’s so many bad ones posted. I don’t think people are usually posting things working as usual vs having problems. Hopefully you don’t have issues, good luck!