help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Showin I'm awake for an hour when I'm not

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-28-2020 04:34

‎09-28-2020 04:34

Twice since the new health metrics update, it has shown me awake for an hour and broken my sleep up into 2 different periods. It shows as less than 4 hours and doesn't record any sleep information.  Any idea why it does this? It never did it before the update.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-28-2020 06:37

‎09-28-2020 06:37

My Versa2 does not account for sleep also. According to my FitBit, I only sleep 4 hrs most days. This is Very Inaccurate!!! Disappointed. 

Best Answer