Shut down with half battery life and won't turn on

[amvanleusen]

My fit bit shut down with half the batter life and won’t restart after having it on the charger all night long.  I have tried to reboot.  Any ideas to make it work again? 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community @amvanleusen.  

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa not turning on after shutting down with half the battery life. Thank you for your efforts to resolve the issue. I would like to confirm if you've tried the complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging? 

If the issue persists, please do a factory reset. Please note that you'll need to reinstall any apps on your device after the reset, and if you couldn’t sync your device, then any data on the Fitbit device will be lost. In order to do the factory reset, please do the following:

1. On the watch, hold all three buttons for about 10 to 12 seconds.
2. When the Fitbit logo disappears, quickly release the bottom right button, continuing to hold down the left and top right buttons (releasing the bottom right button as soon as the logo disappears is time sensitive). 
3. When the device vibrates, release all buttons. 
4. Wait for approximately 1-2 minutes while the device clears all data. Eventually, the Fitbit logo appears and the device boots and displays Fitbit.com/setup.
5. Once the Fitbit.com/setup screen appears, open the Bluetooth settings on your phone and unpair the watch from the list. Then, please set up the watch back to your account with the instructions on this link: How do I set up my Fitbit device? 

Let me know how it goes, I'll be around!