01-06-2022 03:43 - last edited on 12-18-2022 20:40 by MatthewFitbit
01-06-2022 03:43 - last edited on 12-18-2022 20:40 by MatthewFitbit
my side button stopped working yesterday and mow my battery is draining very quickly. I have tried shutting it down and turning off Bluetooth but it isn't working.
01-06-2022 05:51
01-06-2022 05:51
Hi @Rebecca82 - did you try to Shutdown the watch from the Settings menu, wait 10 seconds then place on the charger to restart and charge it? And also restart the phone.
The battery drain seems to be a known problem from the latest firmware update - here are some options you can try to improve it by eliminating options you don't need for now How to resolve the Major issues causing short battery life.
Author | ch, passion for improvement.
01-23-2022 19:00
01-23-2022 19:00
This started happening to mine 2 days past the warranty period. (squints eyes suspiciously). Found my solution in the forum under a similar question. I let the battery on the watch drain completely. Just put it on the counter and forgot about it for a day. When I charged it up the button started working again. Hopefully the battery drain issue is also fixed.
01-23-2022 22:44
01-23-2022 22:44
Hi @ricoricorico - thanks for confirming a Shutdown / restart fixed the button issue.
It is unlikely to change the battery drain issue, you will need to address each of the items in the link already posted.
Author | ch, passion for improvement.
01-24-2022 06:19
01-24-2022 06:19
Hey Guy_, just to make it clear, it wasn't a shutdown/restart. I had tried that. Had even done a factory reset. None of those fixed the button problem. I had to let the watch battery drain completely. And judging by my overnight battery use the problem with battery drain has been fixed too.
02-23-2022 11:35
02-23-2022 11:35
I am experiencing exactly what you have described. Gonna try letting the battery die overnight and charge again tomorrow. In the past I’ve seen this described as a “deep discharge”. I wonder if the side button not working is like it’s depressed all the time contributing to the battery losing charge.
02-23-2022 11:59
02-23-2022 11:59
05-14-2023 05:06
05-14-2023 05:06
This worked! So happy to have my watch in action! Thank you!!!
05-15-2023 18:59
05-15-2023 18:59
It worked for me too way back when. And I haven't had an issue like that since.