Since latest firmware update GPS dropping on runs

[vizzy]

Since the last firmware update, I've noticed that the GPS consistency connects and drops throughout my runs (less than 30 minutes) and I'm therefore getting inaccurate times and distances. I have restarted the fitbit (Versa) and phone (iphone)

Any advice as making me think I'm getting faster when I'm actually not running as far really, even though the fit thinks I've run further than I have

[AlvaroFitbit]

@vizzy Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your GPS signal while using the Versa and thank you for troubleshooting this issue. Lets try refreshing the link between your Versa and your iPhone by doing the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Check that no battery saving app/feature on your phone is affecting your Fitbit app.
• You can find troubleshooting instructions here.

Let me know how it goes.

[vizzy]

Hi Yes I have done all of this most days since the upgrade I. Order to the watch and phone to sync, but gps still lost while running. It’s not really a sustainable solution

[vizzy]

Was supposed to be going for a run today, but instead have spent the last 30 mins trying to get my fitbit to connect to the phone. It's ridiculous, and think it's time I went back to TomTom

[Yvonnemohamud1]

I too am having issues since the update. I can't change the brightness starting today and quick view doesn't work. Come on Fitbit you have got to do better than this. 🤬