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Since update my watch time is off.

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I updated my watch. I had to unpair, turn off , delete app, etc. and I still have all kinds of problems. Right now the most pressing is that my time is off by about 40 mins.... By the way, I do not have an apple phone, I have a Samsung Note. 

 

 

Any helpful hints would be great. Maybe you will have an idea I have not tried. 

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You don't mention if the tracker was removed from your account? 

When was the last time the tracker synced? This sync should have corrected the time. 

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@acombs, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the time is not correct. By the way, I appreciate the time spent trying the troubleshooting steps you mentioned above.

 

@Rich_Laue, is correct. Please make sure that your Versa is linked to your account. If not, restart your Versa as described in this help article. After this, try the setup process again and see if the time gets corrected.

 

As a side note, I'd like to know what is the Samsung Note model that you have.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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