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Sleep Score is no accurate every day

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‎11-23-2019 09:45 - last edited on ‎12-02-2019 07:36 by Moderator Alum

‎11-23-2019 09:45 - last edited on ‎12-02-2019 07:36 by Moderator Alum

The sleep score feature doesn't give consistent scores. All you have to do to change them is to delete the sleep log and re-enter it. For instance, this AM my 8hour and 10 minute sleep got a sleep score of 49(!!!???). Since I did not spend the night awake, I deleted the sleep log, re-entered the start and stop times, and it magically changed to 81.  Since this happens frequently, I would say the sleep score is of extremely dubious value.

 

Please explain

 

Moderator edit: Subject for clarity.

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‎12-02-2019 07:35

‎12-02-2019 07:35

Hey @carolcarre nice to see you around. Thanks for sharing your experience in regards to your sleep score details.

 

Your sleep score helps you understand your sleep each night so you can see trends in your sleep patterns. Your overall nightly sleep score is based on your heart rate, the time you spend awake or restless, and your sleep stages. All this information is sent to the Fitbit app to show the correct sleep score after syncing your data. In this case, I'd advise to confirm that your phone and Fitbit app are up to date. 

 

You can also restart your Versa to confirm that it is working as it should. Keep checking your sleep data for the rest of the week. This information is very important for us.

 

Please keep me posted on the resolution.

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