Sleep Stages come and go

[budon]

Long time Fitbit user, i bought the Versa on Black Friday to replace a Charge 2 to get better sleep stages (not just basic sleep info) as the Charge 2 had some "issues" providing that

Well, it worked perfect for about the first month, now I get detailed sleep stages only once in a while...i do get the basic sleep info, but remember, I had that with the Charge 2

Nothing has changed, I wear it the same, etc. I have tried resets, signing out of app, restarting phone etc..//

I just want my detailed sleep stages back!! 😞

Any idea or success stories would be great!

[Rich_Laue]

May I ask what reason does the app give you for no sleep stages?

Is your Heart Rate displaying correctly?

[budon]

thx Rich.... the usual basic sleep stages reason - ..."tracker couldnt get a consistent hear rate..." blah blah....

Seems to be tracking heart rate ok during the day

[Rich_Laue]

Then there probably is a problem with heart rate at night. Sometimes it is caused by the possition of the arm. The sleep FAQ has some insight, see question 9

What should I know about sleep stages?

Learn about the sleep stages you cycle through at night

[budon]

i would agree with that if i had started sleeping differently when this started, but nothing has changed