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Sleep and active minutes not showing

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‎06-20-2019 19:15 - last edited on ‎06-21-2019 13:15 by

‎06-20-2019 19:15 - last edited on ‎06-21-2019 13:15 by

Sleep and active mins not showing on watch or app whats going on i uninstalled my app and reinstalled but nothing has changed 

 

 

Moderator edit: subject for clarity

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‎06-21-2019 13:20

‎06-21-2019 13:20

Hi @SunsetRunner, it's nice to see you again in our Community Forums!

 

Thank you for letting me know that you've tried to uninstall and reinstall the app to resolve the issue you're experiencing with your sleep and active minutes not showing on the watch or app. If you haven't done so, I'd like you to restart your device as described in this help article. This will refresh it internally. Please monitor your Versa and let me know if the issue gets fixed.

 

Keep me posted!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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