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Sleep and active minutes stopped working

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‎06-09-2021 10:45

‎06-09-2021 10:45

My versa has stopped tracking my active minutes and my sleep 

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‎06-09-2021 15:24

‎06-09-2021 15:24

Hi @B08, I'm sorry to hear you are having an issue with your Versa. Have you tried restarting your Versa by holding down the button for 10+ seconds until the screen goes dark and then the Fitbit logo appears? If you have already tried a restart, the next thing to check in to make sure you have the latest updates on your mobile device. You may also want to check your Bluetooth connection. 

Marci | Bellevue, WA
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