Sleep function showing wrong number of hours, not showing sleep stages

[Kalnel]

Here's an odd one: I've never had a problem with sleep tracking, but two nights ago, instead of sleep stages, I got the number of hours sleeping, restless, etc. I figured it was just some random weirdness. 

Then, last night, the same thing happened, but it got odder today. Now the graph with the number of hours slept shows 14 hours and 49 minutes, which is just about double the number of hours I slept. I was active in the hours leading up to going to bed, so I know that it isn't confusing inactivity with sleep, as it sometimes does at the movies, etc. 

This glitch appears in the app and on the web, but the Versa itself is showing the correct number of hours slept. A picture of the incorrect graph on the phone is attached below. 

I've tried rebooting the watch, so we'll see what happens tonight.  Any advice?

[AlvaroFitbit]

@Kalnel Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your sleep logs. You may not get sleep stages for the following reasons:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Regarding the sleep logs. Did you sleep after midnight the previous night. If this is the case or if you interrupted your sleep then this second part will show for the next day. If this isn't the case then please try logging out from the app, restart your phone and log back in.

Let me know how it goes.