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Sleep hours no longer showing on Versa 2

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‎04-09-2020 22:52 - last edited on ‎04-26-2020 20:09 by Fitbit Moderator

‎04-09-2020 22:52 - last edited on ‎04-26-2020 20:09 by Fitbit Moderator

Did a factory reset 2 days ago to get rid of pin. hours sleep now no longer showing on watch, and no option in settings to add, just has activity,hourly steps, heart rate.  Sleep shows on app on phone, just no longer on watch

 

Moderator edit: Subject for clarity 

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‎04-26-2020 20:06

‎04-26-2020 20:06

Hi @SistaShaz, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? If you haven't already done so, please restart your Versa 2 and let me know if the issue persists.

 

Keep me posted and let me know if you have any additional questions. 

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