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Sleep log hasnt logged for 3 days

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‎06-24-2018 06:03

‎06-24-2018 06:03

My steps and sleep has not logged for 3 days.  I have logged off, restarted my phone, shut my phone off, and manually synced it.. nothing has worked 

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‎06-25-2018 05:51

‎06-25-2018 05:51

My versa is saying my last sync was on the 21st, it is now the 25th. I have tried everything, uninstalling the app, restarting my phone, bluetooth off them back on, ect.. all my other stats are there, just not my sleep. 

Why?

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‎06-25-2018 07:38

In response to Chrissykirsch

‎06-25-2018 07:38

Do you have more than one tracker attached to your account? If so, delete the old one.

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‎08-31-2018 08:21

‎08-31-2018 08:21

Has this issue been resolved? My versa won't track sleep but continues to track steps 

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