Sleep logs not showing in app.

[Wendy09]

For the first time since I purchased my Versa last July, sleep data does not show on my Versa or the app, despite a normal night's sleep last night. Doesn't even show simplified data of any sort. Have tried shutting both versa and iPhone down and restarting but still nothing. Any suggestions please?

Moderator Edit: Clarified Subject. 

[MarcoGFitbit]

Hello @Wendy09, I hope you're doing well, it's nice to see you around the Fitbit Community. 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried to troubleshoot this issue. At this moment, I would like to suggest you to go to the Sleep Section of the online Dashboard and check if your logs are showing up here. If they're showing up here, please try the following in the app:

• Force-quit the app, then open it again, if the data is not showing:
• Log out from the app, restart your phone again and log back in. 

I hope this can be helpful, give it a try and let us know the outcome. 

[Wendy09]

Thanks very much for the suggestion @MarcoGFitbit. Unfortunately it does not show on the dashboard either, so I presume your possible solution would serve no purpose. I had recharged my watch earlier that evening and all seemed absolutely normal. Same at bedtime/overnight and so I was mystified not to see any analysis at all. I did have a very infrequent, slightly disturbed night, but if nothing else simplified sleep data should have shown - but nothing at all. Last night's sleep is showing normally, so a complete mystery! 

[miburgess]

The same thing is happening to me.  It seems that the sleep feature stopped working on 2/16/19.  I did notice that my phone started giving me the stats trough samsung health though.