Sleep recording 1 hour less than actual

[SadTrackerOwner]

So we have 3 Versas in my home.

All 3 are experiencing this problem.

The Versa is detecting ACTUAL time we go to sleep, let's say 11PM.

Upon waking, let's say 7AM, after syncing the app shows we got up at 6AM.

It's LITERALLY 1 hour less than actual.

Both Versa and Android APP are updated to latest.

I looked to see if I could find any other reports of this, but I wonder if anyone else just hasn't noticed this behavior.

[Marrrmaduke]

@SadTrackerOwner check the time zone settings in your account. Could it be daylight saving time issue ?

[SadTrackerOwner]

Time Zone is set to Eastern and that's where I am.

There's no DST settings that I can see in my account.

And besides, it IS recording the correct start time.

It's only misreporting the ending time.

AND it's happening with 3 Versas on 3 different phones, with 3 different accounts.

Seems like it's more than mere coincidence to me.

[Marrrmaduke]

@SadTrackerOwner You can try toggling on and off HR monitor on your Versa (in Settings), reboot your Versa several times, and try switching Sleep sensitivity setting (Normal/Sensitive) in the settings on Fitbit.com. Remember to sync afterwards.