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Sleep score disappear and changes to bars-Versa 3

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‎07-08-2022 07:01 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

‎07-08-2022 07:01 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

Hi,

This issue happened many times, I get the sleep score in morning which was 78 and after a day nap the score not showing any anymore but just bar. This same issue happened before but not always.

bow instead of score it shows bar which does not show stage wise sleep but just information on how many time I was restless and only 3 hours of sleep. How is that possible in morning it showed 7 hours with different stages and now just 3?

 

Moderator edit: updated subject for clarity

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‎07-18-2022 17:48

‎07-18-2022 17:48

Welcome to the Fitbit Community, @TanishaVataliya.

 

Thank you for informing us about the issues you experienced with your sleep score.

 

In this case, I would recommend restarting your Fitbit Versa 3.

 

In addition, you can set it up as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1658191681315.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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