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Sleep stats not showing on my Versa

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‎03-28-2020 06:43 - last edited on ‎04-20-2020 06:15 by Fitbit Moderator

‎03-28-2020 06:43 - last edited on ‎04-20-2020 06:15 by Fitbit Moderator

For the last little while, my sleep stats are not showing on my Versa. I sync every morning and they show in the app just fine, but when I look it up on my versa all areas just show - - - - for every area.

 

 

Moderator edit: updated subject for clarity

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‎04-20-2020 06:14

‎04-20-2020 06:14

Hi @Shanrich, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

Regarding the missing sleep data on your Fitbit Versa, I would like to follow up and would like to know if the issue persists or if it got resolved.

 

In the meantime, restart your Versa as described in this help article. Also, I'd like to share this article, which explains how you can view your sleep data on your Fitbit device. Finally, monitor your Versa and see if it displays your sleep information properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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