Sleep tile is no longer showing on my Versa 2

[Szekley]

Today is only giving me the options of steps, activity, and heart rate in the settings on my versa 2. How do I fix it? Other options are showing up fine in the app itself, just not on the watch. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Szekley. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

If you haven't done so, from the clock face, swipe up to see Fitbit Today, and select Settings. There you can add Sleep back to your watch. 

Hope that helps.

[Szekley]

Hiya,

That was the first thing that I tried, but the only options that the settings are giving me to add are activity, hourly steps, and heart rate; there is nothing else available to add. I did the update on Thursday night, and lost a bunch of options.

[MarreFitbit]

@Szekley Thanks for clarifying since when you started seeing the sleep time. 

Did you have any issues while updating your Versa? Did you unpair your Versa during the process by the way? Or perhaps, it was a factory reset? If so, please note since you just have setup your Versa after the factory reset, the stats you're missing on it will be there after your watch captures data, as it hasn't anything to show yet.

Hope this clarifies what happened. 

[Szekley]

Its been a couple of days now, with data captured and synced with my phone, but the sleep option is still not showing up on my watch. Is there anything else I can do? 

[MarreFitbit]

@Szekley Thanks for the details provided. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.