07-17-2021
06:10
- last edited on
07-20-2021
17:27
by
EdsonFitbit
07-17-2021
06:10
- last edited on
07-20-2021
17:27
by
EdsonFitbit
Sleep times not accurate on Versa2
Moderator edit: updated subject for clarity
07-20-2021 17:26
07-20-2021 17:26
Welcome to the Fitbit Community, @roystonroberts2.
Thank you for the information provided.
If you haven't done it already, please restart your Fitbit Versa 2 by following these instructions.
Whether this doesn't help please provide us with more information about the issue you've experienced.
Feel free to contact us at any time.
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07-21-2021 07:01
07-21-2021 07:01
Tried restarting device, and waiting to see the results in the morning.
The problem I have is the falling to sleep and the awake times are totally wrong
07-21-2021 14:09
07-21-2021 14:09
Thanks for your response, @roystonroberts2.
If you continue experiencing difficulties with your sleep times you might want to set the sleep tracking to sensitive mode. For instructions on how to change this setting, please visit this article and open the menu "What's the difference between the normal and sensitive sleep setting?".
In addition, please make sure to follow the instructions in this article in the menu "Why don't I see sleep stages today?".
Hope this helps.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!