help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep tracker doesn't work anymore on my versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2023 08:53

‎02-07-2023 08:53

My versa 2 stoped tracking my sleep.If there isn't an easy fix then I will cancel my subscription sence most of the benefits of subscribing to Fitbit premium or the sleep tracker.

 

Best Answer
Labels:
2 REPLIES 2

‎02-07-2023 10:32

‎02-07-2023 10:32

My sleep has not shown for past 2 days Looks like common problem on Versa 2 right now. I have 3 plus years of historical data so it is not my specific unit which updated fine several times recently.

Best Answer
0 Votes

‎02-08-2023 10:37

In response to Bloombird

‎02-08-2023 10:37

Versa 2 has tracked my sleep last night after not reporting for the previous 2 days. I was up briefly at 4:00 am and back in bed within a few minutes. My sleep was recorded to just 4:00 am when I got up after 8:00 am, reporting just 4 hours and 18 minutes of sleep. About 20 minutes later it reported sleep to 8:07 am and upgraded my sleep score to 7 hrs 14 minutes. Seems like the server problem is over for my Versa 2. However I still don't have sleeping breath rate which should be 11 to 14 bpm for me. I expect it to be all good after tonight.

Best Answer
0 Votes